FAQ
We get asked questions all the time about our services or general inquiries to what we do. We've taken the most popular questions and put them on this page for you to reference to.
Q. What music genre's are in your collection?
A. We have all kinds! 70's, 80's, 90's, Big Band, Classic Rock, Classical, Country, Dance, Funk, Hip Hop, Jazz, Motown, Oldies, Pop, Punk, R&B, Rock, Soul, Swing, Top 100, Chart Toppers
Q. Is there a limit to the amount of music that be requested?
A. There is no limit. If we do not have your song in our library, we will do whatever (legal) means necessary to get your song(s).
Q. What is your usual attire?
A. For meetings and rehearsals, we like to keep a semi-casual wear. For the actual event, it's mainly up to the client how they would like us to present ourselves. Usually it's suit/ties/dresses/skirts for everyone on the event.
Q. How many people usually come with you to your events?
A. Anywhere from 2-3 people max. The DJ will always be there. The office manager will sometimes make an appearance for photos and PR, and we have a roadie to help pack/unpack our equipment.
Q. What is the minimum amount of time you will DJ for?
A. Three hours
Q. Am I able to meet the DJ before booking?
A. Yes! In fact, the office manager insists on the DJ for the event to be present during presentation and/or booking!
Q. Can I submit a do-not-play list?
A. Yes. In your wedding workbook, you will receive sheets of requested music to us that you may also add your not to play list!
Q. Do you bring your own equipment?
A. Yes. We do not rent from a third party. Our entire setup is owned and operated by ABC DJams.
Q. How much time do you usually need for setup and will it count towards my bill?
A. It really depends on the package that is ordered to determine an approximate completion time of set-up. Larger setups may be upwards of 2 hours max. Smaller setups can be up in as quick at 30 minutes. Set-up is NOT charged to the client, meaning you will still get your full amount of hours indicated in your package.
Q. Do you have any extra space requirements?
A. Not typically. We usually just require an area large enough for our equipment and if it's an outside event, our awning. More accurate details are included in our contract.
Q. Do you usually emcee the event or talk between songs?
A. We usually only speak at times indicated by the client(s) ahead of time. If you'd like us to be more lively and talkative on the mic or have any special announcements, please let your DJ know.
Q. What is your policy on taking breaks? If you require a meal break, do I provide it?
A. We generally do not take any breaks (minus the occasional restroom). We always have somebody from ABC DJams monitoring the system and keeping the fun alive! While it is a nice gesture to provide the DJ with a meal break, it is in no way necessary or expected.
Q. What is your backup plan if you become unavailable on the day of the event?
A. We always have a backup DJ available just in case. ABC DJams has never had an instance of this happening, however.
Q. Do you book yourself for more than one event in a day?
A. No. We believe that we should concentrate on one event at a time to make sure you get the quality you payed for! This also includes your rehearsal as well.
Q. What is your overtime rate?
A. $50 per hour on all packages. Keep in mind that this does not start until the initial package time is completed. The DJ will always ask the client if they wish to continue services. Overtime rates MUST be paid on the spot to the DJ.
Q. What is the required deposit to secure your services?
A. $50 on all packages. Please keep in mind that while this is a non-refundable deposit, it will also count towards your final package price. So, a $200 package with a $50 deposit will leave you owing $150 for your package.
Q. Are you local? If so, why do you have a 1-800 number?
A. We are local to the Tri-City, Washington area. We serve Richland, Kennewick, Pasco, Benton City, and Finley. Anything outside those area require a mileage charge which can be found in the "additional fees" section. We have an "800" number to protect our real phone number(s) while advertising on the web. The 800 number connects directly to our local numbers. Upon booking, you will be provided with the actual local numbers so you can skip calling the 800 number.
Q. Do I need to provide a table for the DJ?
A. No. We have a collapsible table and flight case DJ booth which we find more than adequate for our equipment.
Q. Do you offer karaoke services?
A. No. We do not offer "standard" karaoke as we do not have the equipment for it. However, if someone does have a karaoke player we may be able to plug in directly to our system. Karaoke runs discs that are called CD+G (which means music plus graphics.. or words) which we just do not carry at this point in time. ABC DJams may decide to add it in the future sometime, however.
Note: Some questions may not be listed here. These are only the popular ones that are usually asked.